1. Enter the order number so you can quickly check the product model and year of manufacture.
2. Send us the video (youtube link) or picture of your problem. It helps you identify problems quickly so you can provide quick, appropriate and effective solutions.
You can email us at firstname.lastname@example.org or call us
. Emails will be answered within 24 hours after a business day, but if you receive an email on a weekend or public holiday, it can be answered within 48 hours.