Our policy lasts 30 days. If 30 days have elapsed since you purchased, we are unfortunately unable to offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
Different types of goods are exempt from return. Perishable items such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are personal or sanitary items, hazardous materials, or flammable liquids or gases.
Additional non-refundable items:
* Gift cards
* Downloadable software products
* Some health and personal care articles
To complete your return, we require a receipt or proof of purchase.
Please do not return your purchase to the manufacturer.
There are some cases where only partial refunds are granted: (if applicable)
* Book with obvious signs of use
* Opened CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record.
* Any item that is not in its original condition is damaged or missing parts for reasons other than our error.
* Any item returned more than 30 days after
Delivery refunds (if applicable)
Once your return has been received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you approve, your refund will be processed, and credit will be automatically applied to your credit card or original payment method, within a certain period of days.
Late or missing refunds (if applicable)
If you have not yet received a refund, please check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and have not yet received your refund, please contact us at firstname.lastname@example.org.
Goods for sale (if applicable)
Only regular priced goods can be refunded, unfortunately sale goods cannot be refunded.
Exchanges (if applicable)
We only replace goods if they are defective or damaged. If you need to exchange it for the same item, please email us at email@example.com and send your item to: 1267 Willis Street STE 200, Redding, CA, 96001, USA.
If the item was marked as a gift when it was purchased and sent directly to you, you will receive a gift credit on the value of your return. Upon receipt of the returned item, a gift certificate will be sent to you.
If the item was not marked as a gift when purchased, or if the order sent a gift to you for later delivery, we will send a refund to the gift donor and they will find out about your return.
To return your product, you should send your product to: 1267 Willis Street STE 200, Redding, CA, 96001, USA.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
Depending on where you live, the time it will take for your replacement product may come to you.
If you are shipping an item over $ 75, you should consider using a traceable shipping service or purchasing shipping insurance. We do not guarantee the return of your item.
If your order is flagged by our system as having a high risk of fraud, we reserve the right to refuse to process and refund your order. If you believe a refund has been issued in error, please email us at firstname.lastname@example.org.