WARRANTY

Warranty conditions:


This warranty only applies to the original owner of electric bicycles and Cyrusher Sports bikes. This warranty is expressly limited to replacement of defective parts at the discretion of Cyrusher Sports Electric Bikes and Bikes. This warranty does not cover damage or defects resulting from failure to follow the instructions in the owner's manual, acts of God, accidents, abuse, neglect, abuse, commercial use, alterations, modifications, improper assembly, wear, installation of non- original installation or accessories. Designed or compatible with the bike as sold, operator error, water damage, extreme riding, stunt riding, or improper aftercare. Only in very extreme cases will a full replacement bike be issued; in these cases, the original bike may need to be returned to the Cyrusher Sports facility for inspection / repair before a new bike is launched. If repairs can be made, a new bike will not always be launched. This warranty does not cover consumables or normal wearing parts (tires, tubes, brake pads, cables and housing, handles, chains, spikes). Cyrusher Sports will not be liable for any damage, failure or loss caused by unauthorized service or use of unauthorized parts. Navigation damage must be reported to Cyrusher sports team at This warranty does not cover consumables or normal wear parts (tires, tubes, brake pads, cables and housing, handles, chains, spikes). Cyrusher Sports will not be liable for any damage, failure or loss caused by unauthorized service or use of unauthorized parts. Navigation damage must be reported to Cyrusher sports team at This warranty does not cover consumables or normal wear parts (tires, tubes, brake pads, cables and housing, handles, chains, spikes). Cyrusher Sports will not be liable for any damage, failure or loss caused by unauthorized service or use of unauthorized parts. Shipping damage must be reported to Cyrusher sports team at irish@cyrusher.com within a reasonable time (3 days) upon arrival of the shipment. Cyrusher Sports Electric Bikes and Bikes shall not be liable for any direct, indirect or consequential damages, including, but not limited to, bodily harm, property damage, or economic loss, whether by contract, warranty , negligence, or product liability. link to your products.


Warranty Details:

All electric bikes and bicycles sold by https://cyrusher.com are covered by our manufacturer's comprehensive limited time warranty with the original owner against defects in material or workmanship, including all individual components as follows:



A). 2 year limited warranty:

The components of the Cyrusher sports bike, including the frame, forks, stem, handlebars, helmet, seat post, bottom bracket, hips and pedals, are warranted against manufacturing and / or manufacturing defects . Manufacturing for a period of 2 years from the original date of purchase. .



B). One year limited warranty:

Bicycles and electrical components including derailleur, shifter, motor, throttle, controller, wire harness, LCD display, kickstand, rims, Wheel hub, freewheel and cassette, reflectors and hardware are essential against manufacturing defects in materials and / or crafts for a period of one year from the date of original purchase.

Lithium-ion electric bicycle batteries are required against manufacturing defects in materials and / or workmanship for a period of one year (12 months) from the original date of purchase. The battery warranty does not cover damage due to power surge, improper use of the charger, improper maintenance or other improper use, normal wear and tear, or water damage.

VS). No Warranty:

Please note that gears and accessories are excluded from this warranty policy but are included in our return policy.



What are we going to do?

If a component is found to be defective or damaged without user error, we will issue a replacement part. We will help you replace any defective parts. We will replace any parts that were damaged during shipping. We will provide a replacement product to the owner if the product cannot be repaired after a reasonable number of tests determined by the Cyrusher Sports Team.



What will we not do?

Cyrusher Sports will not replace any part without first looking at photos or video of the damaged part. We do not provide warranty service for second owners We will not remove any parts that have been damaged by the user. We will not pay for any third party service or partial replacement unless we agree to a repair. We will not pay the return cost for any damaged or defective product or component.

Cyrusher Sports will not cover any damage that may occur during the launch if the owner establishes his own shipping option or if the bike is shipped via a similar carrier or service. For more information, see our return policy.



Complaints:

All complaints herewith

Cyrusher Sports must provide the warranty. Proof of purchase may be required with any warranty claim. Before you claim a warranty, we recommend that you contact our customer service, as there may be a simple solution to your problem. Cyrusher Sports will process valid warranty claims within one year of the original purchase. Warranty claims can be sent to eu@cyrusher.com.



Claims for damage to address:

FREE to inspect your products for damage. Claims for damage to cargo are very urgent. We will not accept claims for carriage damage more than 30 days after we receive the product. Record any damage to your product (s) on the bill of lading before you and the driver allow the shipment. Take photos of any damage found and date the images if possible. Keep all packaging and documentation until the inspection process is complete. Report claims for damage within 10 days of delivery to Cyrusher Sports customer service representative at eu@cyrusher.com.



Credit card refill:

If a charge back on a credit card is issued for any reason on order and the product (s) remains in the customer 's possession, the warranty will be suspended until the charge is resolved.